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Frequently Asked Questions

How long does it take to file my taxes with TaxiTaxes?
Most individual returns can be completed in 20–60 minutes through our guided questionnaire. Once submitted, our team typically reviews and files within 24 hours. You'll receive real-time status updates every step of the way.
Is my personal and financial information secure?
Absolutely. We use bank-level 256-bit AES encryption for all data storage and transmission. Your documents and personal information are never shared with third parties. All sessions are protected with JWT authentication and OTP verification.
Can I file both individual and business returns?
Yes! TaxiTaxes supports both individual tax returns and company/business filings including LLCs, Partnerships, S-Corps, and C-Corps. You can have multiple filings open simultaneously and switch between them at any time.
What if I need to stop and come back to my filing later?
No problem! TaxiTaxes automatically saves your progress at every step. You can close the app and resume exactly where you left off at any time. Your draft is securely stored and accessible from any device you log into.
What documents do I need to have ready?
You'll need your W-2 or 1099 forms, Social Security Number, last year's tax return (optional), bank account information for direct deposit, and any receipts for deductible expenses. Our guided questions will tell you exactly what's needed for your specific situation.
How do I receive my refund?
You set up your bank direct deposit information during the filing process. Once the IRS accepts your return (typically 21 days), your refund is automatically deposited to your account. You can track your refund status in real-time through the app and website.
Can I edit my return after submitting?
Once submitted, you cannot directly edit your return, but you can contact our support team if corrections are needed before filing. If the return has already been filed with the IRS, an amended return (Form 1040-X) may be required.
What are your service fees?
Our base fee for individual returns starts at $195, which covers one income source and one state return. Add-ons include extra W-2/1099 sources (+$10 each), family plan (+$30), additional dependents (+$15 each), and additional state returns (+$30 each). Business returns start at $299.
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Still need help?

Our team of tax experts is ready to assist you. Reach out and we'll respond within a few hours on business days.

📧 support@taxitaxes.com